Dental Insurance and Payment Options
Financing Your Care
At Harbor Light Oral & Maxillofacial Surgeons, Inc. we make every effort to provide you with the finest care and the most convenient financial options. To accomplish this we work hand-in-hand with you to maximize your insurance reimbursement for covered procedures. If you have any problems or questions, please ask our staff or call our billing office at 419-517-2110.
A typical initial visit costs $125 for a consultative evaluation of your oral surgical problem. Approximately 50% of insurances do not cover any of the cost of this evaluation. Please call if you have any questions or concerns regarding your initial visit.
We believe that all patients deserve the very best dental care Harbor Light can provide. We also believe that everyone benefits when specific financial arrangements are agreed upon. The following is taken from Harbor Light’s Financial Policy which we require that you read and sign prior to any treatment.
Full Payment is due at time of service. We accept cash, checks, Visa, Mastercard, Discover, American Express and debit cards. We also offer Care Credit, which is an extended payment plan with prior approval.
REGARDING INSURANCE
We request that any co-payments, coinsurance, deductibles and any services not covered by insurance be paid at the time service is provided. The balance is your responsibility whether your insurance company pays or not. We cannot bill your insurance unless you bring in all insurance information at your initial visit. Your insurance policy is a contract between you and your insurance company. We are not a party to that contract. Please be aware that some and possibly all of the services provided may be non-covered services and not considered reasonable, usual and customary under the terms of your dental and/or medical policy.
Verification of dental coverage is not a guarantee of benefits. Actual benefit payments are determined when a claim is received. Please understand that you may owe more than the estimated quote. Harbor Light verifies patient’s benefits and eligibility as a courtesy. Insurance companies are not always reliable or accurate in the information they provide. Please keep in mind your general dentist or other dental providers may also have submitted claims that have not been processed yet. Therefore, your insurance remaining yearly maximum may be less than what is indicated at the time benefits are verified.
Important Medical Insurance Notice
As of September 1, 2023, Harbor Light will be out-of-network with Aetna, Medical Mutual, and Frontpath Medical Insurance. As of November 1, 2023, we will be out-of-network with Anthem Blue Cross Blue Shield Medical Insurance.
As an out-of-network provider, we will not include medical insurance in any out-of-pocket estimate given to you. As a courtesy, we will continue to bill these medical insurances for you when appropriate. If your medical insurance does cover any part of the bill, they should pay you directly via check.
MINOR PATIENTS
The parent (or guardian) accompanying a minor is responsible for full payment of a minor patient.
PAYMENT PLANS
Harbor Light has partnered with CareCredit and Proceed Finance to offer our patients financing with approval. If you are interested in one of these financing options, please let us know. We will work with you the best we can so that your treatment plan is affordable to you.
REFUNDS
Refunds for overpayment will be sent after all treatment is completed and insurance has been collected. Please allow 90 days for insurance processing and refunds to be made.
COLLECTIONS
Any account that has not received payment in 90 days will be handed over to a collection agency that will pursue the responsible party for reimbursement. A $75 collection fee will be added to your account.
Thank you for understanding Harbor Light’s financial policy. Please let us know if you have any questions or concerns by calling our billing office at (419) 517-2110.
We are here to help! Please call for more information about financing your oral health needs in our office!